Support Broker- Harrison/Marion County WV

Company: Public Partnerships LLC
Location: Helena
Posted on: September 17, 2023

Job Description:

**This role is a field-based position in the Harrison/Marion County WV region that requires a remote home office, field work, and average travel up to 30-60 miles depending on business need.**
**Responsibilities:**
+ Manage a caseload of assigned program participants or individuals enrolled in the program, ensuring successful program participation and quality level of service.
+ Maintain required contact with assigned participants including in-person home visits and telephone contact.
+ Assess individuals in caseload for ability to successfully participate in a self-directed employer and/ or budget authority service model.
+ Make recommendations for placement of resources and/or corrective action if and as needed.
+ Identify and maintain available community resources and provide person-centered, need based community resource referrals based on eligibility criteria.
+ Manage follow up procedure post referral to track success and outcomes.
+ Provide program education and guidance to caseload, specific to individual choices, goals, and desired outcomes.
+ Educate caseload on provider roles and responsibilities for participation in self-directed services, including how to navigate program rules, expectations, and Financial Management Systems.
+ Provide individuals with practical skills training in areas including independent living, locating/securing community resources, recruiting, selecting, hiring, training and supervising employees, budgeting and purchase of goods and services.
+ Provide train-the-trainer instructions on, evaluate caseload for, and ensure compliance with identification and reporting of fraud, waste, abuse, neglect, and exploitation.
+ Independently support enrollment activities.
+ Facilitate successful development of service/ spending plans and establish a strong foundation for future spending activity in accordance with rules and constraints of applicable program rules.
+ Identify, report, and appropriately follow up on allegations or reports of suspected fraud, waste, abuse, neglect, and exploitation.
+ Maintain documentation of services provided and time committed in accordance with applicable policies and procedures.
+ Other duties as assigned.
**Required Skills:**
+ Ability to demonstrate initiative, manage schedule, and work independently with minimal direct supervision.
+ Flexibility and versatility to support individuals of diverse backgrounds.
+ Strong proficiency in Microsoft Office applications.
+ Ability to exercise discretion and decision-making judgment in assessment of participant needs and abilities.
+ Strong verbal and communications skills. Must maintain appropriate etiquette and customer support techniques, including use of program and population-specific language and terminology.
+ Effectively prioritize, multi-task and meet required deadlines in a dynamic and fast-paced environment.
+ Must recognize and maintain confidentiality of all materials in the work setting.
+ Ability to maintain positive working relationships with federal, state and county agencies and other community stakeholders.
**Qualifications & Requirements:**
+ Bachelors degree in Human Services field is required
+ 1 year of related experience, including knowledge of Medicaid services and work with individuals with disabilities and/or senior citizens, is required. Related experience as Self-Direction Supports Broker, Financial Consultant, and/or Case Management experience strongly preferred.
+ Additional education and experience requirements may be required and will be indicated by state contract requirements.
+ Background Check
+ A valid drivers license, access to a motor vehicle, and active vehicle registration, inspection and insurance certification required.
**Compensation & Benefits:**
+ 401k Retirement Plan
+ Medical, Dental and Vision insurance on first day of employment
+ Generous Paid Time Off
+ Tuition Reimbursement Program
+ Employee Assistance Program and more!
+ The base pay listed may vary depending on skills, experience, job-related knowledge, and location. Certain positions may also be eligible for a performance-based incentive as part of total compensation.
Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.
**Copyright 2023, ADP, Inc. All rights reserved.**PPL does not discriminate based on race, color, religion, or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, protected veteran status, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.

Keywords: Public Partnerships LLC, Great Falls , Support Broker- Harrison/Marion County WV, Sales , Helena, Montana