Support Broker- Harrison/Marion County WV
Company: Public Partnerships LLC
Posted on: September 17, 2023
**This role is a field-based position in the Harrison/Marion
County WV region that requires a remote home office, field work,
and average travel up to 30-60 miles depending on business
+ Manage a caseload of assigned program participants or individuals
enrolled in the program, ensuring successful program participation
and quality level of service.
+ Maintain required contact with assigned participants including
in-person home visits and telephone contact.
+ Assess individuals in caseload for ability to successfully
participate in a self-directed employer and/ or budget authority
+ Make recommendations for placement of resources and/or corrective
action if and as needed.
+ Identify and maintain available community resources and provide
person-centered, need based community resource referrals based on
+ Manage follow up procedure post referral to track success and
+ Provide program education and guidance to caseload, specific to
individual choices, goals, and desired outcomes.
+ Educate caseload on provider roles and responsibilities for
participation in self-directed services, including how to navigate
program rules, expectations, and Financial Management Systems.
+ Provide individuals with practical skills training in areas
including independent living, locating/securing community
resources, recruiting, selecting, hiring, training and supervising
employees, budgeting and purchase of goods and services.
+ Provide train-the-trainer instructions on, evaluate caseload for,
and ensure compliance with identification and reporting of fraud,
waste, abuse, neglect, and exploitation.
+ Independently support enrollment activities.
+ Facilitate successful development of service/ spending plans and
establish a strong foundation for future spending activity in
accordance with rules and constraints of applicable program
+ Identify, report, and appropriately follow up on allegations or
reports of suspected fraud, waste, abuse, neglect, and
+ Maintain documentation of services provided and time committed in
accordance with applicable policies and procedures.
+ Other duties as assigned.
+ Ability to demonstrate initiative, manage schedule, and work
independently with minimal direct supervision.
+ Flexibility and versatility to support individuals of diverse
+ Strong proficiency in Microsoft Office applications.
+ Ability to exercise discretion and decision-making judgment in
assessment of participant needs and abilities.
+ Strong verbal and communications skills. Must maintain
appropriate etiquette and customer support techniques, including
use of program and population-specific language and
+ Effectively prioritize, multi-task and meet required deadlines in
a dynamic and fast-paced environment.
+ Must recognize and maintain confidentiality of all materials in
the work setting.
+ Ability to maintain positive working relationships with federal,
state and county agencies and other community stakeholders.
**Qualifications & Requirements:**
+ Bachelors degree in Human Services field is required
+ 1 year of related experience, including knowledge of Medicaid
services and work with individuals with disabilities and/or senior
citizens, is required. Related experience as Self-Direction
Supports Broker, Financial Consultant, and/or Case Management
experience strongly preferred.
+ Additional education and experience requirements may be required
and will be indicated by state contract requirements.
+ Background Check
+ A valid drivers license, access to a motor vehicle, and active
vehicle registration, inspection and insurance certification
**Compensation & Benefits:**
+ 401k Retirement Plan
+ Medical, Dental and Vision insurance on first day of
+ Generous Paid Time Off
+ Tuition Reimbursement Program
+ Employee Assistance Program and more!
+ The base pay listed may vary depending on skills, experience,
job-related knowledge, and location. Certain positions may also be
eligible for a performance-based incentive as part of total
Public Partnerships is an Equal Opportunity Employer dedicated to
celebrating diversity and intentionally creating a culture of
inclusion. We believe that we work best when our employees feel
empowered and accepted, and that starts by honoring each of our
unique life experiences. At PPL, all aspects of employment
regarding recruitment, hiring, training, promotion, compensation,
benefits, transfers, layoffs, return from layoff, company-sponsored
training, education, and social and recreational programs are based
on merit, business needs, job requirements, and individual
qualifications. We do not discriminate on the basis of race, color,
religion or belief, national, social, or ethnic origin, sex, gender
identity and/or expression, age, physical, mental, or sensory
disability, sexual orientation, marital, civil union, or domestic
partnership status, past or present military service, citizenship
status, family medical history or genetic information, family or
parental status, or any other status protected under federal,
state, or local law. PPL will not tolerate discrimination or
harassment based on any of these characteristics.
**Copyright 2023, ADP, Inc. All rights reserved.**PPL does not
discriminate based on race, color, religion, or belief, national,
social, or ethnic origin, sex, gender identity and/or expression,
age, physical, mental, or sensory disability, sexual orientation,
marital, civil union, or domestic partnership status, protected
veteran status, citizenship status, family medical history or
genetic information, family or parental status, or any other status
protected under federal, state, or local law.
Keywords: Public Partnerships LLC, Great Falls , Support Broker- Harrison/Marion County WV, Sales , Helena, Montana
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