Medicaid Field Representative

Company: Conduent State Healthcare, LLC
Location: East Helena
Posted on: April 26, 2025

Job Description:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Medicaid Field Representative Location: on-site in Helena, MT Annual Salary: $45,760 - 56,160 plus benefits Schedule: 8:00 am - 5:00pm, Monday - Friday. Flexible hours available. Would you like to be a part of a team that plays a vital role in supporting Montana Medicaid providers? About the Field Representative role: This position will be working on-site providing outreach to the Medicaid provider community. This is a great opportunity for someone to take the next step in their career. The field representative is the primary escalation point for provider relations high-level concerns as requested by the Provider Relations Manager or Montana DPHHS. Provide online meeting and face-to-face support to the Montana Healthcare Programs community. Actively promote claims and enrollment process efficiencies using the MPATH portal and the use of electronic claims submissions. Work with providers to resolve claim issues, including troubleshooting electronic transmission. Plan and facilitate training events for providers including in person and online seminars. Complete additional tasks as assigned. MEDICAID FIELD REPRESENTATIVE Helena, MT (On-Site) This position will be working on-site providing outreach to the Medicaid provider community. This is a great opportunity for someone to take the next step in their career. Duties and Responsibilities:

• Provide outreach and face-to-face support to the Montana Healthcare Programs community.
• Develop and facilitate education for the provider population in assigned service area.
• Actively promote the use of EDI, DPHHS Provider Information website, and MATH web portal
• Attend seminars offered by professional associations and speak on behalf of Conduent and DPHHS about the Medicaid environment or participate in workshops and meetings sponsored by providers and DPHHS.
• Work with providers to resolve claim issues, including troubleshooting electronic transmission.
• Plan and facilitate training events for provider seminars Desired skills and attributes:
  • Self- motivated with an outgoing, positive, energetic attitude
  • Must be willing to travel (20%)
  • Valid U.S. driver's license and reliable transportation
  • Strong skills with Microsoft Office Suite to create presentations
  • Possess excellent public speaking, communication, and presentation skills
  • Ability to multi-task, manage time and workload effectively with attention to detail
  • Ability to analyze new situations and apply problem-solving skills
  • Ability to adapt to and incorporate new technologies Preferred Skills:
    • Five or more years in Customer Service
    • Two plus years Medicaid or medical insurance experience
    • Bachelor's degree preferably in Healthcare Administration, Business Management, Communications, or equivalent years of experience In this role, you can expect the following working conditions: On-Site in our Helena, MT offices Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated $45,000- 56,000 DOE Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy . At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
      Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy . At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Keywords: Conduent State Healthcare, LLC, Great Falls , Medicaid Field Representative, Other , East Helena, Montana