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Continuous Improvement Coach

Company: Great Falls Clinic
Location: Great Falls
Posted on: September 21, 2023

Job Description:

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth.POSITION OVERVIEW:The Continuous Improvement Specialist provides professional consultative, teaching, and coaching services for key leaders, staff and providers across the organization through process improvement workshops, continuous improvement training sessions and ad hoc consultation. Additionally, process managers will partner with operations to develop, implement, and sustain the Daily Management System (DMS) thus supporting the organization's goal deployment process while developing and mentoring a process improvement mindset and system. Provides continuous improvement support by learning to function as an analyst, facilitator, consultant and/or project manager as required. This individual will work throughout the system with a broad range of stakeholder groups in clinical, operational and enterprise systems areas. Core job standards include being successful at ongoing communication with key stakeholders, project management, documentation and facilitation or coaching to team members, sponsors and process owners in order to help them identify and work through challenges and achieve their performance improvement goals.EDUCATION:Bachelor's degree in business or related field, required. Master's degree in Industrial Engineering, Business or related field, preferred. EXPERIENCE:Minimum of 3 years' experience in developing reports, delivering presentations/briefings, and interacting with management groups.2-5 process engineering experience including 1-2 years hospital process improvement. 5 years of facilitation experience. Project Management experience Application in a hospital setting of continuous process improvement tools and methods, to include all of the following: Toyota Production System, Value Stream Management, 5S, Kaizen, Rapid Process Improvements, A3 All candidates will go through a workshop leader "certification track" in order to provide in depth opportunities to learn the key elements of being a workshop leader. Successful "certification" is necessary within 1year, in order to facilitate workshops independently, preferred. The certification track for 5S includes 3-workshops to co-lead and lead. After each certification workshop, a performance review will be completed by the consultant and consultant conducting the certification training. Post-certification will be reviewed and approved by the department director and medical director, which may include outside advice from external consulting groups. Full-time CI Process Managers may be required to facilitate 10-14 workshops throughout the year upon successful certification, preferred. LICENSE/CERTIFICATIONS:Certified RPI & 5S Workshop Leader, preferred. KNOWLEDGE/SKILLS/ABILITIES:Skilled Communicator - promotes open, two-way vertical and horizontal communication and can strongly influence outcomes by mentoring Professional Behavior Standards. Systems oriented thinker - Aligns daily efforts to ensure that the strategic priorities yield measurable and sustainable results. Problem-solver & decision maker - Can comfortably handle the risk and uncertainty of balancing multiple projects while fostering an environment of problem-solving and decision making.Servant leader - Mentors and develops leaders by creating a positive environment to teach and coach others to understand the "why" behind tools and methods of continuous improvement.Agent for change - Fosters transparency of information to foster cross-functional team collaboration while utilizing emotional intelligence to identify and assess integration opportunities. Continuous Improvement Leader - Committed to self-development to continually practice CI skills in order to lead and develop others to fit in a CI culture. Effective use of Microsoft Word, Excel, PowerPoint, Visio, Access, and simulation software. Knowledge of hospital data systems.Skilled in the use of software-based tools for developing and maintainting process models and statistical/simulation software (e.dg. SAS, Matlab, Minitab, Excel add-ins). Demonstrates basic understanding of broad array of data analystics tools including for example data mining, predictive modeling, process mapping.NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS:If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:Criminal background checkDrug ScreeningHealth and Immunizations ScreeningABOUT US:In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.ABOUT GREAT FALLS:Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity.EQUAL OPPORTUNITY EMPLOYER:Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law. PI32865819-25660-c076f60ab07d

Keywords: Great Falls Clinic, Great Falls , Continuous Improvement Coach, Other , Great Falls, Montana

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