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SNAP Quality Assurance Specialist

Company: Easterseals-Goodwill Northern Rocky Mountain Inc.
Location: Great Falls
Posted on: January 23, 2023

Job Description:

DescriptionTEXT 'Work4ESGW' to 773-770-4377 to apply
Apply at:
Wage: $21.00/hr.
In this role, you will be responsible for ensuring the quality and compliance of the services provided by all positions within the SNAP E&T program. Ensuring program consistency throughout multiple contractors in line with state and federal regulations for the SNAP Employment and Training program. Develops program consistency through monthly file reviews, one-on-one training, group training, and monthly meetings to review team successes and opportunities for growth. You will identify trends amongst our contractors and make Program Managers aware. Your position is responsible for working with the Program Managers to address gaps in services, staff knowledge, processes, and policies to ensure items are addressed, eliminating inefficiencies. You will be part of a dynamic team who will work together to ensure our customers have the skills and tools necessary to obtain employment. You will report your review findings each month to the Program Manager for review. You will have the personal opportunity to have a profound and positive impact on families within Montana communities.
Requirements


  • Proficient in Microsoft Excel/Word
  • Able to type over 30+ WPM
  • Effective oral and written communication skills
  • Reliable vehicle with car insurance for travel
  • Ability to travel less than 5%
  • High School Diploma equivalency

    Physical Requirements

    • Ability to move independently or with reasonable accommodation within the facility and community.
    • Applicant must be physically and mentally able to perform all requirements of the job.
    • All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

      Experience

      • Associate's or Bachelor's degree in social services or business
      • Intermediate/Expert in Excel/Word
      • Ability to work alone or with a team
      • 6+ months completing quality assurance and/or business review activities.
      • 6+ months extracting information from a database
      • Working knowledge of SNAP program


        Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

        • Medical, Vision, Dental, and Voluntary Products
        • Paid Time Off (PTO)
        • 401(k) Retirement Plan + up to 4% contribution
        • Tuition Assistance
        • Flexible Spending + Health Savings Accounts
        • 10% Discount on ESGW Services
        • Employee Wellness Program
        • 20% Discount at Goodwill Stores

          Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.
          Easterseals-Goodwill is an Affirmative Action/Equal Opportunity Employer and encourages applications from the disabled, minorities, women, and veterans of the U.S. armed services.

          Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Easterseals-Goodwill Northern Rocky Mountain Inc., Great Falls , SNAP Quality Assurance Specialist, Other , Great Falls, Montana

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