Barista - Temporary
Company: Barnes And Noble
Location: Great Falls
Posted on: November 21, 2022
Barnes & Noble has a special place in the community, and this
holds true whether you shop in our bookstores or in our Cafes.
Baristas make the experience special by welcoming each guest and
creating the perfect handcrafted beverages. They are also the first
to try and experiment with new roasts and blends. A barista is the
first step to a wonderful career, and we have plenty of
opportunities for you to grow with us. If you enjoy sharing your
love for coffee, then this could be the perfect position for you.
As a barista, you provide first class service to our customers with
every drink you create and every cookie you bake, ensuring their
experience is your top priority. You make the customer experience
pleasurable and provide the perfect complement to any book. Your
passion for coffee, creating inspiring drinks and your knowledge of
the Cafe ensures that customers are delighted by the handcrafted
beverages you serve and look forward to coming into the Cafe again
and again. Passionate about the products we serve. Positive and
can-do attitude. Enjoy working with people. Listen to people and
enjoy solving problems. Make correct recommendations for
handcrafted beverages and food items that satisfy the customer.
Well-organized, efficient, and able to multi-task. Can clearly and
respectfully communicate and express oneself. Expected Behaviors
Treat customers as the first priority at all times. Take initiative
and consistently grow and expands cafe knowledge. Enjoy making
recommendations and engaging with others. Exhibit and demonstrate
initiative. Support company goals and initiatives and is a team
player. Show respect and kindness to fellow employees and
customers. Accept responsibility and execute all assignments
correctly and with care. Accept coaching and feedback from others
openly. Flexible and can adapt to an ever-changing environment.
Deliver the perfect beverage that exceeds customer expectations
with your ability to engage, build rapport, listen, and provide
friendly, fast service as you go through a tailored order creating
approach. Make relevant beverage and food recommendations ensuring
an engaging experience with the customers that connects them with
the right products to meet their needs. Ensure that the Cafe is
welcoming to all customers by having a stocked bake case and neatly
displayed merchandise. Take pride in the Cafe and place a priority
on ensuring a clean and tidy environment knowing that cleanliness
encompasses all aspects of the customer experience. Execute all
operational standards correctly, in a timely manner and in
accordance with the cafe standards, safety and health codes.
Protect company assets by adhering to all processes and working
efficiently to control waste and shrink. Recognize and offer to
help both customers and employees with urgency and care. Work in
the Cafe which requires physical activity (i.e., prolonged
standing, repetitive bending, lifting, climbing, operating espresso
machines), and sales floor when needed.
Keywords: Barnes And Noble, Great Falls , Barista - Temporary, Other , Great Falls, Montana
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