RN House Supervisor (Relief Variable)
Company: StCharles
Location: Great Falls
Posted on: October 3, 2021
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Job Description:
Typical pay range: $42.43 - $59.78 ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION
TITLE:
RN – House Supervisor - Redmond REPORTS TO
POSITION: Manager,
Patient Care Support - Redmond
DEPARTMENT:
Patient Care Support DATE LAST
REVIEWED:
September 14, 2017 OUR VISION:
Creating America’s healthiest community, together OUR MISSION:
In the
spirit of love and compassion, better health, better care, better
value OUR
VALUES:
Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Patient Care Support department in
Redmond includes multidisciplinary support for the Redmond campus
that includes House Supervisors, IV Therapy, and Float RN’s. POSITION OVERVIEW: The House Supervisor functions as the
point person for bed control, receiving requests for ER admissions,
direct admissions, in house transfers, and all transfers in and out
of the Redmond facility. They also oversee house-wide
clinical staffing functions. This position also serves as the
on-site administrative agent in off-hours and in the absence of
administrative personnel. The House Supervisor is a role
model and mentor for staff. Acts as a liaison between
providers, patient care departments, and patient
registration. This position does not directly manage any
other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Coordinates and integrates resources throughout the
institution. Problem solves on a daily basis utilizing
appropriate resources and communicates concerns to the Department
Managers, Directors, Chief Nursing Officer, Duty Administrator, and
Medical Staff as appropriate. Monitors the overall capacity status of the four St. Charles
Health System campuses. Manages and monitors surge in volume or acuity in inpatient and
outpatient departments including the Emergency Room. Coordinates with environmental services and clinical leadership
to facilitate efficient bed turn around times. Consults with clinical leadership regarding patient condition
changes in relation to internal transfer needs and staffing
resource changes. Maintains awareness of budgetary targets and manages resource
utilization to meet targets related to overtime and
productivity. Coordinates staffing functions in absence of staffing analyst
and collaborates with clinical leadership to ensure appropriate
staffing. Maintains working knowledge of labor contracts and state and
federal labor / staffing laws. Coordinates inter-facility patient transfers with Transfer
Center staff and assures timely and appropriate patient
transportation. Understands and ensures compliance with
state, federal, and Joint Commission guidelines related to patient
transport, transfers, and admissions. Monitors transfer
request calls for EMTALA compliance. Acts as a resource for organ donor process. Acts as requesting / approving authority for ordering of
specialty clinical equipment (i.e. specialty beds via Norco) to
ensure that internal resources are appropriately utilized as first
line options, collaborating with clinical leadership as
appropriate. Performs patient rounding with clinical and patient satisfaction
focus and uses the AIDET model for all interactions. Performs department rounding assessing for needs and challenges
in all departments and works with the appropriate teams to resolve
any issues. Supports the processes surrounding emergencies, codes, and
disaster management and also acts as a media and law enforcement
point of contact. Identifies work-related problems with possible solutions and
implements solution(s) (within scope of practice), when
appropriate. Maintains collaborative relationships with managers and clinical
leadership; ensuring quality customer service delivery. Communicates (both written and orally) effectively and maintains
professional relationships with caregivers, medical staff,
patients, and guests. Maintains and demonstrates an in-depth knowledge of nursing
principles, practices, standards, and techniques and applies this
knowledge in accordance with SCHS policies and work instructions
and within laws and regulations governing nursing practice in the
State of Oregon. Assesses the patient’s condition and needs using critical
thinking and clinical judgment: sets outcomes; implements
appropriate nursing actions and collaborates with other disciplines
to meet the patient’s/family’s physical, emotional, spiritual,
social, and intellectual needs; and evaluates patient’s
progress. Calculates dosages and administers medications accurately in
accordance with St. Charles Health System policies and procedures
for medication administration. Documents all patient care with proficiency in compliance with
hospital policies and regulatory agencies Demonstrates awareness of and supports St. Charles Health
System’s departmental and operating unit goals through
participation in continuous quality improvement and departmental
activities. Actively supports quality improvement through leading
improvement projects, monitoring quality metrics, completion of
audits, and reporting to Patient Quality and Safety Committee. Supports the vision, mission and values of the organization in
all respects. Supports Value Improvement Practice (VIP- Lean) principles of
continuous improvement with energy and enthusiasm, functioning as a
champion of change. Participates in activities that promote professional growth and
development of self and others. Mentors staff on their respective shift including giving
feedback and participating in performance coaching. Responsible to manage the patient’s experience by clarifying,
integrating, and coordinating the roles of the interdisciplinary
team. Participates in creating a healing environment that supports all
aspects of the care environment and the wholeness of each
individual, patient and caregiver. Participates in creating intentional relationships and
demonstrates focus attitudes and behaviors that enhance the care
experience. Provides a therapeutic presence in service to others by
purposefully responding to the needs of patients in a caring way,
including introducing oneself and explaining role in patient’s
care, asking the patient his or her preferred name, sitting
with the patient to determine his or her care goals, active
listening, and communicating effectively and appropriately through
touch, eye contact, etc. Performs all duties in accordance with the departmental ACT
agreement. Provides and maintains a safe environment for caregivers,
patients and guests. Conducts all activities with the highest standards of
professionalism and confidentiality. Complies with all
applicable laws, regulations, policies and procedures, supporting
the organization’s corporate integrity efforts by acting in an
ethical and appropriate manner, reporting known or suspected
violation of applicable rules, and cooperating fully with all
organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that
promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the
organization, as required or assigned.
EDUCATION Required: As required by RN licensure. Preferred: BSN and/or additional management. LICENSURE/CERTIFICATION/REGISTRATION Required: Current Oregon RN license AHA Basic Life Support for Health Care Providers
Certification. ACLS, PALS, and AVADE training within 6 months of hire. TNCC certification within 6 months of hire. Will then be
required to maintain a minimum of 16 hours of trauma education
every 4 years or continue TNCC certification.
Preferred: NA EXRIENCE Required: 3 years minimum clinical nursing
experience. Additional management classes may be required prior to or after
hire. Preferred: Management experience. Critical care and ER experience. Previous leadership
experience. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment
(PPE) required to perform the job safely. General: Must have excellent communication skills and ability to interact
with a diverse population and professionally represent St. Charles
Health System. Excellent organizational and multi-tasking skills. Strong team working and collaborative skills. Strong analytical, problem solving and decision making
skills. Basic to intermediate ability and experience in computer
applications, including Microsoft Office and email
required. Telephone etiquette and conferencing technology knowledge
preferred. Working knowledge of epidemiological issues, pathophysiology,
and treatment modalities as they relate to appropriate patient
placement. PHYSICAL REQUIREMENTS Continually (75% or more): Standing and walking, keyboard
operation, use of clear and audible speaking voice and the ability
to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing or
pulling 1-25 pounds. Occasionally (25%): Bending, stooping/kneeling/crouching,
reaching overhead, grasping/squeezing, ability to hear whispered
speech level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/step-stool,
lifting/carrying/pushing or pulling 25-50 pounds, operation of a
motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical
solution. Never (0%): Heat, cold, noise, dust, vibration,
uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: Caregiver Type: Shift: Is Exempt Position? Job Family: Scheduled Days of the Week: Shift Start & End Time:
Keywords: StCharles, Great Falls , RN House Supervisor (Relief Variable), Other , Great Falls, Montana
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