Member Support
Company: Wal-Mart
Location: Great Falls
Posted on: June 8, 2021
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Job Description:
Position Summary... What you'll do... Maintains safety of facility according to company policies and
procedures by conducting safety sweeps; following procedures for
handling merchandise; and correcting and reporting unsafe
situations to facility management. Communicates and supports membership by providing information on
membership types, programs, and benefits to current and prospective
members; processing memberships, upgrades, and credit accounts;
encouraging membership renewals; participating in sales and
marketing events; completing and maintaining marketing recaps and
other required documentation; making efforts to meet membership
goals; and promoting the value of Sam's Club products and
services. Provides member service by maintaining entrance and exit areas;
reviewing member receipts; acknowledging the member and identifying
member needs; assisting members with purchasing decisions; locating
merchandise; resolving member issues and concerns; promoting the
company's products and services; providing guidance and support to
members regarding self-service technology; processing member
purchases; assisting with payments, returns, refunds, and exchanges
according to company policies and procedures for different
membership and payment types; assisting members with transactions
utilizing registers or self-checkout area; handling returns; zoning
the area; arranging and organizing merchandise; and assisting
members with transporting items. Ensures area of responsibility is maintained in accordance with
Company policies and procedures by properly handling returns;
zoning the area; arranging and organizing merchandise; and
identifying shrink and damages. Complies with company policies, procedures, and standards of
ethics and integrity by implementing related action plans; using
the Open Door Policy; and applying these in executing business
processes and practices. Completes work assignments and priorities by using policies,
data, and resources; collaborating with managers, co-workers,
customers, and other business partners; identifying priorities,
deadlines, and expectations; carrying out tasks; communicating
progress and information; determining and recommending ways to
address improvement opportunities; and adapting to and learning
from change, difficulties, and feedback. Minimum Qualifications... Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for
this position. If none are listed, there are no preferred
qualifications. Customer Service, Operating front end equipment (for example,
cash register), Working with mobile retail applications Primary Location... 401 NORTHWEST BYP, GREAT FALLS, MT 59404-4124, United States of
America About Sam's Club Sam Walton opened the first Sam's Club in 1983 to meet a growing
need among customers who wanted to buy merchandise in bulk. Since
then, Sam's Club has grown rapidly, opening more than 600 clubs in
the U.S. and 100 clubs internationally. By offering affordable,
wholesale merchandise to members, Sam's Club helps make saving
simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The
average club is 134,000 square feet and offers bulk groceries and
general merchandise. Most clubs also have specialty services, such
as a pharmacy, an optical department, a photo center, or a tire and
battery center. Sam's Club is an Equal Opportunity Employer - By Choice. We
believe we are best equipped to help our associates, customers and
the communities we serve live better when we really know them. That
means understanding, respecting and valuing diversity - unique
styles, experiences, identities, ideas and opinions - while being
inclusive of all people. All the benefits you need for you and your family Eligibility requirements apply to some benefits and may depend
on your job classification and length of employment. Benefits are
subject to change and may be subject to specific plan or program
terms. For information about benefits and eligibility, see
One.Walmart.com/Benefits. Frequently asked questions On average, it takes 45-60 minutes to complete your application
for the first time. Subsequent applications will take less time to
apply as our system saves some of your application information.
Please note that some positions require the completion of
assessments in order to receive consideration for that role. Those
would take additional time. No, you cannot change your application after submitting, so
please make sure that everything is finalized before you hit the
submit button. Processing of information on paper is minimal, and Walmart
processes application information using an applicant tracking
system (ATS). Access to the data within the ATS is restricted to
authorized personnel, and the system itself is held to high
security standards by Walmart. See All FAQs Recently viewed jobs
Keywords: Wal-Mart, Great Falls , Member Support, Other , Great Falls, Montana
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