SERVICE NOW SOFTWARE DEVELOPER

Company: State of Montana
Location: Helena
Posted on: September 28, 2024

Job Description:

Department Overview: *The DNRC Office of Information Technology provides quality, cost effective information technology for DNRC to fulfill its mission to ensure Montana's land and water resources provide benefits for present and future generations. OIT provides network and client support, application development, data and systems management, and GIS development services, as well as coordinating department operations with the State Information Technology Services Division. *Job Overview: */ / This position is primarily responsible for the development and delivery of ServiceNow platform solutions for DNRC. Responsibilities will include: * Development, modification, and delivery of software solutions (primarily in the ServiceNow platform, but may vary by project) * Configuration and maintenance of the automated deployment infrastructure * Project planning and requirements gathering * Architectural design and implementation * Quality assurance * Ongoing maintenance, support and improvements The DevOps Engineer 2 understands the software development life cycle and understands the various tools used in CI/CD pipelines. The DevOps Engineer 2 works with other IT staff, supporting both in-house and COTS systems and works closely with agency stakeholders and external contractors in the development of software solutions. The position serves as an interface between functional users and technical resources, ensuring application architecture, design, implementation, deployment and management are aligned with business requirements while providing robust, scalable, efficient, and effective services that comply with state and agency policies. *Essential Functions (Major Duties or Responsibilities): * *Software Solution Development, Implementation, and Management * * Develop and manage applications and components in ServiceNow. * Implement design specifications using appropriate procedural or object-oriented platforms and languages; develop applications for desktop, client-server, web, and mobile environments. * Create system architecture specifications, including database schemas, entity-relationship diagrams, deployment diagrams, and other documentation as appropriate. * Provide schedule and resource estimates to implement innovative designs and modifications to existing systems. * Manage software configuration, change requests, and releases; employ repositories, workspaces, and version control procedures; setup projects using appropriate development environments and version control systems. * Deploy new modules or upgrades and complete fixes within the production environment. * Develop enhancements and customizations for existing in-house applications and COTS products. *Continuous Integration and Deployment * Create, modify, or integrate customized software to provide improved capabilities, efficiencies or effectiveness to the staff and divisions of the DNRC. * Develop and implement applications within the CI/CD processes. * Responsible for deployments with continuous monitoring, testing and configuration management tools. Deploy new modules or upgrades and complete fixes within the production environment * *Project Planning * Identify and communicate to the team modern technological advances that may be suitable for inclusion in the CI/CD environment. * Analyze and document models; create and maintain workflow diagrams, use cases, class and object diagrams, state chart and sequence diagrams, data flow diagrams, activity diagrams, and interaction diagrams. * Meet with DNRC staff, other IT staff and external resources regularly to determine ever-changing IT needs and technical requirements so we may better serve the DNRC with modern software and innovative technologies. * Develop technical requirements specifications that are realistic, verifiable, and traceable. Other Duties as Assigned- Maintain currency in current technologies and best practices. Keep abreast of emerging technologies, standards, and practices. Analyze business needs and recommend solutions to OIT management. APPLICATION MATERIALS REQUIRED FOR THIS POSITION ARE: * * Cover Letter * Resume HELPFUL HINT: You must check the "relevant document" box to ensure your attachments are uploading correctly to the specific application. *Benefits: * Paid Vacation, Sick Leave and Holidays * Health, Dental, Prescription, and Vision Coverage * Retirement Plans * Public Service Loan Forgiveness (PSLF) - Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF. Look here,https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service to learn more and see if you may qualify! If you have any questions or would like to review the entire job description for this position, please email Makayla Mangold at Makayla.Mangold@mt.gov MINIMUM QUALIFICATIONS (Education and Experience): * * Associates degree or higher in computer science, engineering, or a related field or equivalent experience is expected. * Three or more years of experience in software development. * Alternate combinations of education and experience will be considered on a case-by-case basis. Special Information: Candidates must be eligible to work in the United States. A valid driver's license is required with less than 12 conviction points in the most recent completed 36 months. * Eligibility to Work: In accordance with the Immigration Reform and Control Act, the person selected must produce within three days of hire documents that show authorization to work in the United States. Examples of such documentation include a birth certificate or Social Security card along with a driver's license or other picture I.D., or a U.S. passport, or a green card. The state of Montana does not sponsor. *Title: *Service Now Software Developer Location: Helena Requisition ID: 24142541

Keywords: State of Montana, Great Falls , SERVICE NOW SOFTWARE DEVELOPER, IT / Software / Systems , Helena, Montana