Customer Service

Company: BCforward
Location: Helena
Posted on: October 1, 2024

Job Description:

Position Title: Administrative - Transaction Processor - Jnr
Location: Helena, MT -59602
Anticipated Start Date: August 13, 2024
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 4 Months
Job Type: Full Time 40 Hours Contract to Hire, Onsite
Pay Range: $16/Hr. on W2
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Requirements:
Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Works with a moderate degree of supervision.
Functional Knowledge
Has developed skills in a range of processes, procedures, and systems.
Business Expertise
Integrates teams for the best outcome and achievement of company goals.
Impact
Impacts a team, by example, through the quality service and information provided.
Follows standardized procedures and practices.
Receives regular, but moderate supervision and guidance.
Problem Solving
Ability to problem solve without supervisory approval.
Evaluates and selects solutions from established operating procedures.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements:
Captures and validates more complex data.
Pre-adjudicates documents and corrects data.
Researches and examines issues and ensures information is available for next steps.
Conducts extra searches to extract accurate data and inputs the same.
Completes assignments using multiple source documents to verify data.
Follows up on pending research documents.
Returns electronic data forms to the customer for additional information.
Performs other duties as assigned.
Complies with all policies and standards.

Keywords: BCforward, Great Falls , Customer Service, Hospitality & Tourism , Helena, Montana