Parts Manager

Company: Istate Truck Center
Location: Great Falls
Posted on: November 21, 2022

Job Description:

I-State Truck Center is a dealer for Freightliner, Carrier, Allison, Detroit Diesel, Mercedes, Cummins, CAT, and Western Star.. We have been a market leader in the service industry for over 50 years, and we have excelled at providing solutions and adding value for our customers.The Parts Manager is a key member of our Management team, and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Parts department covering internal and outside sales, developing our parts business, ensuring satisfied customers, and promoting our products and services.Position Duties:Take all necessary steps to assure customer satisfactionPerforms supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints, and resolving problemsTake an active role in company salesMonitor Parts Department performance and make adjustments as required to achieve company metricsParticipate in the setting of goals and objectives annuallyReview customer pricing and suggest pricing strategyAssure proper inventory levelsAccurately quote and sell PartsManage back counter, front counter and outside parts salesCommunicate policies, procedures, and branch goals to employeesUphold our promise to our customers of "Pride in Service"Desired Skills and Qualities:Exceptional interpersonal, leadership, and communication skillsClear understanding of customer service, sales and marketingMust be a resourceful person, with a never give up attitudePossesses technical knowledge to assist customers and employees as neededKnowledge of profit and loss statements and how to use them to manage a business unitA self-starter who can observe the strengths present in a location and use those strengths to develop a positive business planPosition Requirements:High school diploma or equivalentMinimum of 3 years of experience as a Manager at this level with ability to manage employees and processesExperienced in sourcing parts using multiple resourcesExcellent communication skillsPrior knowledge of Detroit Diesel, Freightliner, Allison, or Western Star is beneficial but not requiredBenefits:Competitive compensationTuition assistanceBroad range of health (medical, dental and vision) insurance optionsFlexible paid time off and paid holidays401(K) with company matchInterstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,400 employees in its corporate office and five operating units - Interstate AssemblySystems, Interstate BearingSystems, Interstate IndustrialSystems, Interstate PowerSystems and I-State Truck Center.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

Keywords: Istate Truck Center, Great Falls , Parts Manager, Executive , Great Falls, Montana