Administrative Assistant
Company: Many Rivers Whole Health
Location: Great Falls
Posted on: May 21, 2023
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Job Description:
PACT Administrative Assistant Non-exempt/Great Falls/Full-time
Position Overview: Responsible for organizing, coordinating, and
monitoring all nonclinical operations of PACT under the direction
of the team leader and providing administrative activities Job
Duties: Prepares the monthly employee work schedule and recommend
and revise policies and procedures pertaining to these schedules.
Answers telephone, greet clients, data entry and take meeting
minutes. Maintains records of time employees work and leave time.
Maintains and reviews with the team leader the budget for operation
of the PACT program and assures that all purchases of supplies and
equipment remain within that budget. Orders and maintains supplies,
may arrange for maintenance of equipment, and furniture and
equipment. May assist nurses in ordering medication for clients
from pharmacies. Records admissions and discharges to provide a
source of information for statistical reports. Maintains PACT
client charts including the following: Set up charts for newly
admitted clients; file materials in client charts and files to
assure current, accurate information is available; and monitor PACT
clinical charts in coordination with the team leader, to assure
that they are being maintained in accordance with unit policies and
procedures. Informs and consults with PACT staff for the proper
maintenance of PACT clinical charts. May conduct in-service
training for PACT staff regarding clinical charting requirements.
Updates and maintains a Policies and Procedures Manual to assure
that current and accurate information is available to employees.
Create letters, memos, and reports and requests medical records and
client authorizations and maintains a log of requests and records
received May design and maintain forms to obtain and maintain
insurance information regarding all PACT clients. Collects
necessary data and prepares reports. Sorts, routes, and prioritizes
incoming mail with distribution to appropriate employees. Greets
people at PACT office and answers telephone calls including
performing the following: (1) triage and coordinate communication
between the team and clients; (2) get answers to questions for
clients, families, community resources, and agencies; (3) work with
callers to relieve urgent situations or to temporarily manage them
until other staff are available; (4) attend to symptomatic behavior
(shouting and pacing) of clients who come into the PACT office for
appointments with staff or of those who come in without a clear
purpose (persons without nothing to do or who come in because of
distress); and (5) decide when and how quickly to refer calls to
other employees. Reports clinical behaviors and information (such
as poor self care, medical problems, and increased overt symptoms
such as agitation) that are out of the ordinary for that client.
Works with MRWH computer personnel to operate and coordinate the
computer and management information systems for the program.
Completes and appropriately maintains all required paperwork in
accordance with MRWH policies. May need to transport clients in
private vehicle. Some weekday and weekend duties such as medication
delivery. Bargaining Unit position, must participate in Union
Pension Fund. Other duties as assigned by management. Minimum
Qualifications: This knowledge is typically acquired through
graduation from high school, general office work experience is
preferred. Knowledge of computers and software programs. Billing
and accounting procedures is helpful. Must have a strong commitment
to assist each person with a severe and persistent mental illness
to live in normal community residences; work in market jobs; and
have access to helpful, adequate, competent, and continuous
supports and services. Sign on bonus $1,000.00 Benefits: 401K
Matching Contributions Health Insurance Dental Insurance Flexible
Spending Account Health Savings Account Flexible Work Schedule Paid
Holidays Paid Birthday Pet Insurance Differential is included in
the hourly wage amount. All Positions at Many Rivers Whole Health
must pass Background Checks, Urinalysis Testing, and Motor Vehicle
Record. About Us: Since 1976, we have been dedicated to 15 counties
in Montana and seek to serve a variety of both individuals and
groups in all settings. We define resilience as the process of
adapting well in the face of adversity, trauma, tragedy, threats or
significant sources of stress such as family and relationship
problems, serious health problems, or workplace, school place and
financial stressors alongside those of chronic, severe disabling
behavioral health conditions. with an integrated team of
specialists and a personal approach to wellness. Today, we are
focused on becoming Montana's healthcare provider of choice. We are
committed to recruiting qualified employees, continually striving
for advancement, and above all, working as a team to meet the
health needs of clients living in our 15 counties. Our vision is to
be the healthcare provider of choice for clients and employer of
choice for employees and providers. We will achieve this vision by
committing to a culture of integrity, safety, evidence based
exceptional care, compassionate customer service, and great work
environment. Our Mission: Many Rivers Whole Health partners with
people and communities to serve the whole person - body, mind, and
spirit - by providing expertise in wellness, mental health, and
substance use disorders, addressing prevention and treatment with a
recovery-based approach. Vision : To be a community based, highly
respected organization known for excellence in mental health and
addiction recovery services, offering compassionate,
client-focused, professional support. Our Values: Ambassador of
Many Rivers, Own it, Individuals Matter, Create Joy, Embrace
Change, Show Up. Step In. About Great Falls: Great Falls lies about
halfway between Yellowstone and Glacier National Parks. With close
access to world class fishing and floating, not only on the
Missouri River, but also several other lakes and rivers. Great
Falls is an active community within 1 hour of two local ski
resorts. We encourage a fun, collaborative work environment as well
as a good work/home life balance. If you are interested in being a
part of a dynamic, impactful team, in a family friendly community,
Great Falls and Many Rivers Whole Health is an excellent choice for
you. We would love to hear from you and discuss this opportunity.
EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal
Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all
qualified individuals to apply for employment. We do not
discriminate against any applicant or employee based on protected
veteran status, race, color, gender, sexual orientation, religion,
national origin, age, disability, or any other basis protected by
applicable law.Job Type: Full-timePay: $14.44 per hour
Keywords: Many Rivers Whole Health, Great Falls , Administrative Assistant, Administration, Clerical , Great Falls, Montana
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