Administrative Assistant

Company: Many Rivers Whole Health
Location: Great Falls
Posted on: May 21, 2023

Job Description:

PACT Administrative Assistant Non-exempt/Great Falls/Full-time Position Overview: Responsible for organizing, coordinating, and monitoring all nonclinical operations of PACT under the direction of the team leader and providing administrative activities Job Duties: Prepares the monthly employee work schedule and recommend and revise policies and procedures pertaining to these schedules. Answers telephone, greet clients, data entry and take meeting minutes. Maintains records of time employees work and leave time. Maintains and reviews with the team leader the budget for operation of the PACT program and assures that all purchases of supplies and equipment remain within that budget. Orders and maintains supplies, may arrange for maintenance of equipment, and furniture and equipment. May assist nurses in ordering medication for clients from pharmacies. Records admissions and discharges to provide a source of information for statistical reports. Maintains PACT client charts including the following: Set up charts for newly admitted clients; file materials in client charts and files to assure current, accurate information is available; and monitor PACT clinical charts in coordination with the team leader, to assure that they are being maintained in accordance with unit policies and procedures. Informs and consults with PACT staff for the proper maintenance of PACT clinical charts. May conduct in-service training for PACT staff regarding clinical charting requirements. Updates and maintains a Policies and Procedures Manual to assure that current and accurate information is available to employees. Create letters, memos, and reports and requests medical records and client authorizations and maintains a log of requests and records received May design and maintain forms to obtain and maintain insurance information regarding all PACT clients. Collects necessary data and prepares reports. Sorts, routes, and prioritizes incoming mail with distribution to appropriate employees. Greets people at PACT office and answers telephone calls including performing the following: (1) triage and coordinate communication between the team and clients; (2) get answers to questions for clients, families, community resources, and agencies; (3) work with callers to relieve urgent situations or to temporarily manage them until other staff are available; (4) attend to symptomatic behavior (shouting and pacing) of clients who come into the PACT office for appointments with staff or of those who come in without a clear purpose (persons without nothing to do or who come in because of distress); and (5) decide when and how quickly to refer calls to other employees. Reports clinical behaviors and information (such as poor self care, medical problems, and increased overt symptoms such as agitation) that are out of the ordinary for that client. Works with MRWH computer personnel to operate and coordinate the computer and management information systems for the program. Completes and appropriately maintains all required paperwork in accordance with MRWH policies. May need to transport clients in private vehicle. Some weekday and weekend duties such as medication delivery. Bargaining Unit position, must participate in Union Pension Fund. Other duties as assigned by management. Minimum Qualifications: This knowledge is typically acquired through graduation from high school, general office work experience is preferred. Knowledge of computers and software programs. Billing and accounting procedures is helpful. Must have a strong commitment to assist each person with a severe and persistent mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services. Sign on bonus $1,000.00 Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance Differential is included in the hourly wage amount. All Positions at Many Rivers Whole Health must pass Background Checks, Urinalysis Testing, and Motor Vehicle Record. About Us: Since 1976, we have been dedicated to 15 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress such as family and relationship problems, serious health problems, or workplace, school place and financial stressors alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 15 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Our Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision : To be a community based, highly respected organization known for excellence in mental health and addiction recovery services, offering compassionate, client-focused, professional support. Our Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. About Great Falls: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Many Rivers Whole Health is an excellent choice for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.Job Type: Full-timePay: $14.44 per hour

Keywords: Many Rivers Whole Health, Great Falls , Administrative Assistant, Administration, Clerical , Great Falls, Montana